We firmly believe and stand behind our premium plugins 100%.
The Refund Process is based on 2 steps:
Step 1 – Before asking for a refund regarding a technical issue or any other problem please:
Open a support ticket where you can explain your inconvenience – Let us try to fix it, allow us to adequately try and assist you. Your detailed feedback can help us optimize things and build a better product in the future. Please send us some screenshots or explain what were you looking for and didn’t find in our plugin.
If you have any pre-sales questions, please get in touch and we’ll gladly let you know if our plugin is the right fit for your project.
Step 2 – If your issue can’t be solved in Step 1 and you decide to move forward with the refund we will gladly provide a refund within 15 calendar days of the original purchase. After 15 days from the purchase date no refunds can be processed.